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« Antoine and his wife are surfing on the Web. He would like to invest in a client relation management tool for their business, so they are checking user and professional opinions in order to be guided in their choice. »
ClientFidelity – CRM for your company
TouchMind helps you strengthen your relationship with your clients and to energise your deals thanks to a structured sharing of your company's entire commercial data.
Solutions for the construction business and real estate agents:
A CRM optimises your sales process from the first contact to the deal by keeping a detailed view of the current offers.
Today, knowing how to find the most profitable visibility (newspapers, shows, etc…) to attract prospects is key to your company’s continuity. Furthermore, promptly assigning prospects to the nearest agents or sales representatives is an important aspect of timely service.
For small and medium size construction and real estate businesses, CRM management solutions provides:
Automation of the contacting process: a prospect from the web or a previous trade show will be referred to an agent having affinities with this client’s profile. The meeting process is shorter and a reduction of the administrative aspect will enable you to inject enthusiasm into your sales cycles.
Account management: depending on the client’s and agent’s profile, a CRM tool is used to continue managing your most profitable clients thanks to Marketing Direct campaigns.
Offers management: families don’t have the same behaviour and needs as a company, they therefore need to be treated in a more personal manner. For example: sending offers to both men and women, with pre-defined backgrounds for each increase the chances of success.
The CRM is for real estate companies who want to break away from competition by providing a perfect client service and superior agent performance.
Contact
Our advisors can help you to analyse the impact of a CRM in your company. Don't hesitate to contact us for a performance simulation of your team, based on your numbers.
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