TouchMind helps you to optimise the relationships with your customers thanks to a powerfull tool : ClientFidelity – CRM. TouchMind’s CRM, « Customer Relationship Management » allows you to acquire new customers, to optimise your sales process, to increase customer loyalty and to ensure an efficient business management model.
ClientFidelity – CRM ensures a close relationship between you and your clients, from the very first telephone contact to detailed financial management. The tool gives you the opportunity to manage the administrative side of your business in the most time and cost effective way without any hidden charges.
The ClientFidelity – CRM solution offers you real-time visibility into your sales pipeline, from the very first client contact to the closure of a business deal. Your employees will be able to access all relevant client data at all times. This will result in a stronger emphasis on customer service thanks to less time spent on administrative tasks.
ClientFidelity – CRM gives you the possibility to set-up highly targeted marketing campaigns thanks to a choice of advanced settings (client income, age, city…). The tool also offers ways to analyse the results of your marketing activities by integrating an accurate tracking system.
“ Thanks to ClientFidelity - CRM’s easiness in use, we are now able to manage all our leads generated during our conferences and seminars.” Infogest Switzerland- Read more
Your Advantages :
understand your customers and increase their loyalty
Acquire new customers
Proactively respond to your clients’ needs
Manage an effective communication channel
Optimise your sales model
Decrease the time allocated to administrative tasks